Terms of Service

Welcome to Vivid Ink! These Terms of Service ("Terms") govern your use of our website, https://vividink.shop, and the purchase of our metal wall art products. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. Use of the Website

Eligibility

To use our website, you must be at least 18 years old or have the permission of a parent or guardian.

Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the website’s functionality.
  • Use automated systems (e.g., bots) to access the website.

2. Orders and Payments

Order Processing

Orders are processed within 1-2 business days.

Payment

We accept major payment methods. Payment must be completed at the time of purchase.

Pricing

Prices are displayed in USD and are subject to change without prior notice.

Order Cancellation

We reserve the right to cancel orders due to errors in pricing, availability, or other circumstances.

3. Shipping and Delivery

  • Shipping: Free shipping is available within the USA.
  • Delivery Time: Orders are typically delivered within 4-7 business days.
  • We are not responsible for delays caused by shipping carriers or external factors.

4. Returns and Refunds

Return Policy

  • Returns are accepted within 30 days of receipt.
  • Items must be in original condition.
  • Contact us via email or phone to initiate a return.

Refunds

Refunds are processed within 10 business days after the returned item is received.

Exchanges

To exchange an item, return the original item and place a new order.

Restocking Fee

There is no restocking fee for returns.

5. Intellectual Property

All content on this website, including images, text, and designs, is the property of Vivid Ink. Unauthorized use of our intellectual property is strictly prohibited.

6. Limitation of Liability

Vivid Ink is not liable for:

  • Indirect, incidental, or consequential damages.
  • Delays or disruptions beyond our control.
  • Unauthorized use of your account or payment information.

Our total liability for any claim is limited to the amount you paid for the product in question.

7. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Modifications

We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting. Please review these Terms periodically to stay informed.

9. Governing Law

These Terms are governed by the laws of the State of Washington, USA. Any disputes will be resolved in the courts of Spokane, WA.

10. Contact Us

If you have questions about these Terms or need assistance, contact us at: