Privacy Policy

At Vivid Ink, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://vividink.shop, or interact with our services.

Information We Collect

When you use our website, we may collect the following types of information:

1. Personal Information

  • Contact Details: Name, email address, phone number, and shipping address.
  • Payment Information: Payment details necessary for order processing (processed securely through third-party payment gateways).

2. Non-Personal Information

  • Device Data: Information about the device used to access our website, including IP address, browser type, and operating system.
  • Usage Data: Details about how you interact with our website, including pages viewed and time spent on the site.

How We Use Your Information

We use your information for the following purposes:

  1. Order Fulfillment: To process and ship your orders, and provide updates on delivery status.
  2. Customer Support: To respond to inquiries, process returns, and address concerns.
  3. Website Improvement: To analyze user behavior and enhance your shopping experience.
  4. Marketing Communications: To send updates, promotional offers, and other relevant information (only if you opt-in).

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following situations:

  1. Service Providers: With trusted third-party providers who assist with payment processing, shipping, and website analytics.
  2. Legal Requirements: To comply with legal obligations or protect our rights.

Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

  1. Access Your Data: Request details about the personal information we hold.
  2. Correct Your Data: Update inaccurate or incomplete information.
  3. Delete Your Data: Request the deletion of your personal information, subject to legal or business obligations.
  4. Opt-Out of Communications: Unsubscribe from marketing emails at any time.

To exercise these rights, contact us at support@vividink.shop or call +1 206-654-8224.

Cookies

We use cookies to improve your experience and gather analytics about site usage. You can disable cookies through your browser settings, but some features of our website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Thank you for trusting Vivid Ink with your privacy!